Payment Policy
Thank you for shopping at Itemsserorshop! This Payment Policy outlines the terms and conditions related to payments for products purchased on our website. By making a purchase, you agree to comply with the following terms:
1. Accepted Payment Methods
We accept the following payment methods for all online orders:
- Visa
- MasterCard
- American Express
- JCB
All payments must be made in full at the time of checkout to process your order. We do not accept cash, checks, or direct bank transfers for online purchases.
2. Payment Authorization
When you place an order, you authorize us to charge the full amount of the order (including applicable taxes, shipping fees, and handling charges) to your selected payment method. If your payment method is declined, your order will not be processed.
3. Payment Security
We take your payment security seriously. Our website uses encryption technology to protect your payment details during the transaction process. All credit card payments are processed through a secure, PCI-compliant payment gateway to ensure your financial information is safe.
4. Currency
All transactions are processed in USD (United States Dollar). If you are located in another country, the final amount charged to your payment method will depend on the current exchange rate and any additional fees charged by your bank or payment provider.
5. Billing Information
You must provide accurate and complete billing information during checkout, including your name, billing address, and payment details. This information will be used to verify the authenticity of the transaction and ensure that your order is processed correctly.
6. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation via email. This email will include a summary of your order, shipping address, and the estimated delivery date. Please ensure that your email address is correct to receive updates on your order.
7. Payment Issues
If you experience any issues with your payment, such as an incorrect charge, payment failure, or declined transaction, please contact our customer support team at [email protected]. We will assist you in resolving the issue as quickly as possible.
8. Taxes and Fees
In addition to the product price, your order may be subject to taxes (such as sales tax) depending on your shipping location. Any additional taxes or fees imposed by your local government are your responsibility and will be calculated at checkout.
9. Changes to Payment Methods
If you need to update your payment information after placing an order, please contact us immediately. We will make every effort to accommodate changes before the order is processed. However, once an order has been shipped, we cannot modify the payment method.
10. Refunds
In the event of a return or refund, the refunded amount will be issued to the same payment method used during checkout. Please refer to our Refund and Returns Policy for further details on how refunds are processed.
11. Fraud Prevention
To protect both our customers and ourselves, we reserve the right to cancel or refuse an order if we suspect any fraudulent activity or unauthorized payment. If we detect any fraudulent activity, we may request additional information to verify your identity and payment method.
12. Contact Us
If you have any questions or concerns about our Payment Policy, or if you experience issues with your payment, please contact us at:
- Email: [email protected]
- Phone: +1 603-231-7875
- Address: 35 Captain Seaver Rd, Brookline, NH 03033, United States
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